How to Export Your Data

You can export your data for backup, migration, or record-keeping purposes. This guide covers the available export options.

Prerequisites

Before you begin:

• You must be signed in to your account
• You need owner or admin permissions for team data exports
• Sufficient storage for downloaded files

Steps

Step 1: Navigate to Settings

1. Click your avatar or account menu
2. Select Settings
3. Go to the Data or Export section

Step 2: Choose What to Export

Select the data you want to export:

Step 3: Select Export Format

Choose your preferred format:

Step 4: Configure Export Options

Depending on the export type:

• Date Range — Export data from specific time period
• Include Archived — Include archived items
• Include Attachments — Download associated files

Step 5: Start the Export

Click Export or Generate Export. For large exports:

1. You'll see a progress indicator
2. An email notification is sent when complete
3. Download link is available in Settings

Step 6: Download Your Export

Once ready:

1. Click the Download button
2. Save the file to your computer
3. Verify the download completed successfully

Expected Result

After exporting:

• You have a local copy of your data
• Export includes all selected data types
• Files are organized and named clearly
• JSON/CSV files are properly formatted

Troubleshooting

Export takes too long

Large exports may take time. Check:

• You're not exporting unnecessary date ranges
• Files can be exported separately if large
• The email notification for completion

Download link expired

Export links typically expire after 24-48 hours. Generate a new export if needed.

Missing data in export

Verify:

• You selected all required data types
• Your permissions include the missing data
• Archived items were included if needed

File won't open

Check the file format:

• JSON opens in text editors or JSON viewers
• CSV opens in Excel, Google Sheets
• ZIP needs extraction before viewing

Export contains errors

The file may be corrupted. Try:

1. Generating a new export
2. Downloading in a different browser
3. Checking your internet connection

Data Formats

JSON Structure

{
  "exported_at": "2024-01-15T10:30:00Z",
  "projects": [...],
  "tasks": [...],
  "notes": [...]
}

CSV Fields

Each CSV includes headers matching the data type. For example, tasks export includes:

• id, title, status, created_at, project_id, etc.

Next Steps

• Import data into another platform
• Set up regular backup exports
• Review data retention policies

Related

• Accounts & Teams — Account management
• Projects — Project data structure